Service And Repair Center

Before you send your Sytong product in for Service or Repair, check out our troubleshooting and FAQ sections that can help you get your device up and running quickly.

­­­­­­­­­­­­­­­­­­­­­REQUEST SERVICE

If your Sytong product fails to perform in any way, and you have tried the Troubleshooting and FAQ tips. Please follow these instructions to initiate a service request:

1. Remove mounting rings, covers, and all other accessories from the product.
2. Record the serial number of the product and keep it where you can find it if needed.
3. Print this confirmation page and include with your shipment.
4. If possible, ship the product in its original packaging, as this is the safest method.
5. Be sure to wrap the package securely and use filament strapping tape on the outside.
6. If possible, ship by a traceable parcel service. Please insure the shipment against loss.
7. Ship to: 4th floor,Building 4, Lianjian Tech. Park, Dalang Ave.,Longhua District, Shenzhen City, Guangdong Province, China 518109
8. Please obtain the RMA number by filling out the below form.




* I consent to the processing of my personal information to initiate a warranty service repair and to receive email and telephone communications regarding this warranty service repair.